Technical specification of custom-shaped lightboxes

Dimensions and construction
Custom-shaped lightboxes are produced using aluminum strips. Currently available strips and their sizes are visible in the calculator.
Sizes
The maximum size of the lightbox is 1.5 m², with one side not exceeding 2 m. For a lightbox with a 2 m side, the other side can be a maximum of 0.75 m, while for a 1.5 m side, the other side can be a maximum of 1 m.
Lightbox construction
The side of the lightbox is made of precisely bent aluminum strip with a thickness of 0.6mm with a properly finished double-folded edge (DFT). The availability of colors depends on the selected type of strip - detailed options can be checked in the calculator.
Lightbox face
The face is made of material that retains its color during the day while allowing illumination in the dark.
We make faces from:
- Plexiglass with UV CMYK print.
- Tubond with milled signs, backed with plexiglass with UV print.
- Tubond with milled signs, backed with milky plexiglass covered with translucent foil. Foil colors in the “Available materials” tab.
Back of the lightbox
- Foamed PVC with a thickness of 10 mm, with mounted LED modules.
Illumination
- Light source: high-quality waterproof LED diodes (IP 66-68)
- LED modules in natural color with a power of 7000K
- Power supplies provided separately, intended for indoor installation.
Installation of custom-shaped lightboxes
Custom-shaped lightboxes should be mounted directly on the facade.
Installation requires disassembly of the lightbox (cover):
- Unscrewing the screws connecting the aluminum strip with the rear PVC plate (10 mm).
- Screwing the PVC to the facade.
- Connecting to the power supply. The lightbox is equipped with a 12V power cable approximately 5m long.
- Mounting the lightbox cover.
Important information regarding installation
- Mounting elements are not included - their selection depends on the type and construction of the wall.
- Installation should be carried out by a qualified person who will select the appropriate mounting elements for the surface.
- For clients from Silesia, we can recommend proven installation teams specializing in lightbox installation.
Interested parties are asked to contact the Customer Service Department.
Notes on lightboxes
Illumination of color graphics/opal plexiglass
LED modules in natural color (approx. 7000 K).
Tolerance of aluminum strip dimensions
Aluminum strips sourced from different suppliers may slightly vary in thickness and height.
Limitations of strip bending
- The minimum distance between the bending lines of the aluminum strip is 10 mm.
- The minimum bending radius of the strip is 20 mm.
Strip waviness
Strips are delivered from the manufacturer in coils, which may result in slight waviness on longer, straight sides (applies to rectangular lightboxes). In these cases, we recommend choosing (if possible) a strip in white or black color. This allows us to use a thicker strip, which is stiffer and less prone to deformation on longer sides.
Warranty for D&D Sp. z o.o. products
D&D Sp. z o.o. provides a 12-month warranty for the proper functioning of custom-shaped lightboxes.
Warranty conditions
The warranty period starts from the date of invoice issuance.
Under the warranty, D&D commits to:
- Repair the product free of charge or replace it with a new one, free from defects, if the damage results from improper execution or hidden defects.
- Cover the shipping costs of the device to its headquarters in Gliwice and return to the Buyer, in case of a recognized complaint.
Warranty repairs are carried out after delivering the damaged product to the headquarters of D&D Sp. z o.o. in Gliwice.
Warranty exclusions
The warranty does not cover defects resulting from:
- using the product contrary to its intended purpose,
- improper installation,
- incorrect operation,
- power supply with a voltage other than 12 V,
- random events, mechanical or thermal damage.
Warranty loss
The Buyer loses the right to the warranty in case of:
- attempting to repair the product independently without D&D's consent,
- making any structural modifications,
- failure to pay the full amount for the device.
Note:
To take advantage of the warranty, the product usage and installation rules must be followed. All repairs should be carried out exclusively by D&D or authorized entities.